Client case studies

We help our clients to build high-performance project teams

We are approached by clients across multiple industry and government sectors who are serious about improving their project management performance.


Our clients tend to have one thing in common. They are under serious pressure to improve delivery of capital projects, programmes and portfolios. We support capital delivery clients and their supply chains deliver more for less.


Current and recent client engagements include :

Shell: Develop PM competence system for Shell's 3500 global project staff

Core services: Bespoke online competence and evidence management system to 3500 PM staff globally, including project management services and operational system support.


Shell has a global projects community of over 3500 staff, managing a portfolio of projects valued at some $40 billion per annum. The capability development of that community lies with the Shell Project Academy and includes a formal competence assessment at various management levels. Our team was selected to provide a bespoke version of our online competence system, including a full project management service to design, implement, test, launch and support the system in operation.  More...

United Utilities: Launch license to operate scheme to support APM professionalisation

Core services: Support to gain PM community buy-in to APM Registered Project Professional (RPP), Academy RPP Fast Track Programme, APM Corporate Accreditation, License to Operate scheme and online competence system.


With a capital programme of over £1 billion per annum and scrutinised within a heavily regulated industry, United Utilities is required to possess demonstrably strong capability in project management.  With a PM community of over 150 staff, United Utilities has aligned with APM professional standards, including an industry leading commitment to APM's Registered Project Professional standard (RPP).  Gaining buy-in from the community to adopt and apply for RPP was a tough challenge.  More...

Heathrow: Define and assess project competence against high performing role profiles

Core services: Independent PM skills assessment, career path role profiling, online competence system, independent career development reviews, line manager skills validation, training needs analysis.


Heathrow Airport’s PM community has a tough challenge managing a multi-billion capital improvement programme at one of the World’s busiest airports. It meets this challenge through the development of its PM community, with alignment to APM standards and qualifications. The Project Academy team won a competitive tender against stiff competition to initially pilot a scheme to enable BAA to define the competences required at various project management levels and to assess skills against those profiles.  More...

Shell: Choose RPP as the benchmark for those required to manage complex projects

Core services: Project management and consultancy services to enable Shell to adopt APM’s RPP standard, including competence mapping, bespoke RPP assessment process, training of a new RPP assessor pool, management of the pilot project and support to the Shell Project Academy.


The Project Academy team has an exemplary track record of working with the APM and corporate clients to adopt RPP. For the top two tiers of Shell’s PM community, RPP was proposed as the benchmark external accreditation for those required to manage complex projects. With an existing portfolio of evidence regime in place, it was a key requirement that Shell PM staff were not required to fully rewrite their documents for the RPP assessment.  More...

Balfour Beatty: Drive forward a two year RPP Transition Programme for senior project leaders

Core services: The Academy’s flagship RPP Transition Programme, RPP Fast Track Programme, PM community engagement, career path role profiling to APM standards.


Balfour Beatty is a multi-billion Pound engineering and construction firm with over 150 year heritage. Working in multiple sectors, The Project Academy has been appointed by the Rail and Power divisions to enhance project management capability. In both divisions, the Academy’s RPP Transition Programme has been chosen to develop careers to the RPP standard through an intensive two-year programme.  More...

Costain: Conduct independent project reviews, covering effectiveness of PM processes

Core services: Training in new company PM processes, design and support to the Costain Project Management Academy, career and personal development planning reviews, The Project Academy RPP Fast Track Programme and RPP mentor scheme.

Costain is ahead of the curve when it comes to professional project management. It has been on a ten-year journey to enhance delivery of successful projects via robust PM processes / tools and latterly through competence development via its Costain Project Management Academy. We added value by supporting the Costain Executive and PLC Boards discharge their corporate governance duties through independent project reviews, covering compliance with and effectiveness of PM processes.  More...

TfL: Launch online competence assessment and evidence capture system for 1500 PM staff

Core services: Provision of a bespoke version of the Academy’s online competence assessment toolkit, including project management services and transfer of historic data.


Transport for London has a PPM community of over 1500 staff and contractors. Their capability to deliver the multi-billion capital programme has been enhanced by TfL’s Project Pyramid, established and initially managed by our own Operations Director, Lara Taylorson, when she worked at TfL as an employee. In 2011, TfL issued a tender for creation of a new online competence assessment and evidence capture system, following the close of an existing 3-year agreement. More...

Marshall Aerospace: Move toward the alignment of APM standards for their project managers

Core services: Design and facilitate PM community forums, role profiling against the APM’s Competence Framework, training of managers for competence assessment, independent PM career and skills reviews, master class programme.

Marshall ADG has a strong reputation and track record in the aerospace and defence sectors. With an in-house PM community managing a variety of client projects, the Marshall PMO wished to understand the capability of its people and define clear career paths and development opportunities. With alignment to APM standards, The Project Academy was selected for a package of work over a challenging target of just 4 months. More...